Quickly create, modify, test, and deploy call center scripts.
Utilize a visual Drag & Drop tool for script creations.
Update back-end systems in real time.
Use customer input to define call flow path.
Create scripting that is only there when the agent needs it.
Integrate customer's data & preferences, in real time, to your call center scripts.
Dynamic Scripting Makes a Difference!
Create clutter-free dynamic scripts that reduce agent training, connect to web services and integrate to CRMs. With SuperScripter your scripts are also completely dynamic, following the call flow and showing different scripts based on the answers input by the agent, like start and stop recording based on specific answer selections. Agents also have a ready button for rebuttals.